Privacy Policy

Last Updated: July 28, 2026 • Effective: July 28, 2026

Sessions Personal Training, LLC ("Sessions Personal Training," the "Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.

This policy applies to information we collect:

  • On www.sessionspersonaltraining.com and any other website or landing page we operate

  • Through forms you submit to us, including forms hosted on our website, on Facebook or Instagram (lead ads), and through our website chat widget

  • In email, SMS/text messages, phone calls, and other electronic communications between you and us

  • Through our member booking and billing portal at app.sessionspersonaltraining.com

  • In person at our Mar Vista and Santa Monica studios, when that information is entered into our systems

  • When you interact with our advertising on third-party platforms such as Facebook, Instagram, and Google

By using our website or providing information to us, you agree to this Privacy Policy. If you do not agree, please do not use our website or submit information to us.


1. Information We Collect

Information you provide directly

  • Identity and contact information: first and last name, email address, telephone number, and postal address

  • Scheduling information: preferred location (Mar Vista or Santa Monica), preferred appointment dates and times

  • Health and fitness information you choose to share: your fitness goals, training history, injuries, medical conditions relevant to safe exercise, and information gathered during a Tour + 3D Body Scan, consultation, or assessment

  • Body composition data collected during a 3D body scan, where you elect to have one

  • Payment information when you purchase a membership or services. Payment card details are processed by our third-party payment processors and are not stored on our own systems.

  • Communications: the content of emails, text messages, chat messages, and voicemails you send us, and records of calls

  • Consent records: which consent checkboxes you selected, the exact consent language shown to you, the date and time, and the IP address from which the form was submitted

  • Employment applications, if you apply to work with us

Information collected automatically

  • IP address, browser type, operating system, and device information

  • Pages visited, referring URLs, time spent, and links clicked

  • Approximate location derived from IP address

  • Information collected through cookies, pixels, and similar technologies (see Section 3)

Information from third parties

  • Facebook and Instagram (Meta): when you submit a lead form on those platforms, Meta transmits the information you provided to us

  • Advertising and analytics platforms: aggregated campaign and attribution data

  • Referrals: if an existing client refers you, we may receive your name and contact information from them


2. How We Use Your Information

  • To respond to your inquiry and schedule a Tour + 3D Body Scan, consultation, or training session

  • To provide personal training services and to design and adjust your program safely

  • To send appointment confirmations, reminders, schedule changes, and other transactional messages

  • To send marketing and promotional messages where you have separately consented (see Section 4)

  • To process payments, manage memberships, and maintain billing records

  • To respond to questions, requests, and customer service issues

  • To improve our website, services, and marketing

  • To measure advertising performance and, where permitted, to deliver relevant advertising

  • To maintain records required for legal and regulatory compliance, including consent and do-not-contact records

  • To comply with law, enforce our agreements, and protect the rights, safety, and property of our clients, staff, and business

We do not use health, injury, or body composition information for advertising or targeting purposes.


3. Cookies and Tracking Technologies

We and our service providers use the following on our website:

  • Cookies — small files stored by your browser that remember preferences and support site functionality

  • Pixels and web beacons — including the Meta (Facebook) Pixel and Google tags, which help us measure ad performance and understand which marketing brings people to our site

  • Analytics tools — which collect usage statistics

You can refuse or delete cookies through your browser settings. If you do, some parts of our website may not function properly. Most browsers also offer a "Do Not Track" setting; because there is no common industry standard for responding to these signals, our website does not currently respond to them.

To limit interest-based advertising, you can use the opt-out tools offered by the Network Advertising Initiative (optout.networkadvertising.org), the Digital Advertising Alliance (optout.aboutads.info), and the ad settings within your Facebook, Instagram, and Google accounts.


4. Text Messaging (SMS) Program

This section describes our SMS program and your rights within it.

If you provide your mobile number, we may send you text messages. We treat two categories of messages separately:

Transactional messages — appointment confirmations, reminders, schedule changes, membership and billing notices, and replies to questions you send us.

Marketing and promotional messages — offers, announcements, and information about our services. We send these only to people who have separately and affirmatively consented to receive them, by checking a marketing consent box on one of our forms.

Program details:

  • Message frequency varies. It depends on your activity, your appointments, and which messages you've consented to receive.

  • Message and data rates may apply. Your mobile carrier's standard rates apply; we do not charge for messages.

  • Consent to receive marketing messages is not a condition of purchasing any goods or services from us.

  • Some of our messages are sent using automated technology, including an AI assistant that replies on our behalf. If you ask whether you are speaking with a person or an automated system, we will tell you honestly.

  • To opt out, reply STOP to any message. For help, reply HELP. You may also opt out by emailing hello@sessionspt.com, by calling us, or by telling any staff member.

  • We honor opt-out requests made by any reasonable means — you are not required to use a specific word or channel. Requests are processed promptly and no later than ten (10) business days.

  • We do not sell or share mobile numbers, opt-in data, or consent records with third parties for their own marketing purposes. Numbers are shared only with the service providers who deliver messages on our behalf.

  • We maintain a record of do-not-contact requests for at least five (5) years.

Carriers are not liable for delayed or undelivered messages.


5. How We Share Information

We do not sell your personal information.

We share information in the following circumstances:

Service providers who operate our business. These companies are contractually limited to using information only to provide services to us:

  • GoHighLevel / LeadConnector: Customer relationship management, messaging, automation

  • Twilio: SMS and voice delivery

  • Exercise.com: Member booking, scheduling, and billing portal

  • Meta Platforms (Facebook, Instagram): Advertising, lead ad forms, conversion measurement

  • Google: Analytics and advertising

  • Squarespace: Website hosting

  • Payment processors: Processing membership and service payments

  • Email delivery providers: Sending email communications

Our coaches and staff, to the extent needed to deliver your training and support your goals.

Professional advisors — attorneys, accountants, and insurers — where necessary.

Business transfers. If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, personal information may be transferred as part of that transaction. If your information would become subject to a materially different privacy policy, we will notify you.

Legal reasons. To comply with a law, court order, subpoena, or government request; to enforce our agreements; or where we believe disclosure is necessary to protect the rights, property, or safety of our clients, staff, or business, or to prevent fraud.


6. Your Choices and Rights

  • Text messages: reply STOP, or contact us by any means described in Section 4.

  • Email: click the unsubscribe link in any marketing email, or contact us. Note that you may still receive transactional messages about appointments and billing.

  • Access, correction, or deletion: email support@sessionspt.com to request access to, correction of, or deletion of your personal information. We may need to verify your identity, and we may retain information where required by law, for legitimate business records, or to honor a prior do-not-contact request.

  • Cookies and advertising: see Section 3.


7. California Privacy Rights

Shine the Light (Cal. Civ. Code § 1798.83). California residents may request information about personal information we disclosed to third parties for those parties' own direct marketing purposes in the prior calendar year. We do not currently make such disclosures. To make a request, email hello@sessionspt.com.

California Consumer Privacy Act (CCPA/CPRA). Whether or not we meet the statutory thresholds to be a "business" under the CCPA, we voluntarily extend the following rights to California residents:

  • Right to know what categories of personal information we have collected about you, the sources, the purposes, and the categories of third parties we share it with

  • Right to delete personal information we have collected, subject to legal exceptions

  • Right to correct inaccurate personal information

  • Right to opt out of sale or sharing. We do not sell personal information. We do use advertising technologies (such as the Meta Pixel) that may constitute "sharing" for cross-context behavioral advertising under California law. You may opt out using the tools described in Section 3 or by emailing us.

  • Right to limit use of sensitive personal information. We do not use sensitive personal information, including health information, for purposes requiring a limitation right.

  • Right to non-discrimination for exercising any of these rights

To exercise any right, email support@sessionspt.com or call (310) 807-6718. We will verify your identity before responding. You may use an authorized agent, in which case we may require proof of authorization.

Categories of personal information collected in the past 12 months: identifiers; customer records; commercial information; internet and network activity; approximate geolocation; health and fitness information you voluntarily provide; and inferences drawn for service delivery.


8. Data Retention

We retain personal information for as long as needed for the purposes described in this policy:

  • Client records — for the duration of your membership and afterward as required for tax, accounting, and legal purposes

  • Lead and prospect records — retained while there is a reasonable prospect of a relationship, then reviewed periodically and deleted or suppressed

  • Consent records — retained for at least five (5) years

  • Do-not-contact and opt-out records — retained for at least five (5) years, and never deleted merely because a contact record is deleted

  • Health, injury, and body composition information — retained while you are a client and for a reasonable period afterward for continuity of care and liability purpose.


9. Data Security

We use administrative, technical, and physical safeguards designed to protect personal information from loss, misuse, and unauthorized access, including access controls on our systems and reliance on established service providers who maintain their own security programs.

No method of transmission or storage is completely secure. We cannot guarantee absolute security, and any transmission of information to us is at your own risk. If you have an account or portal login, you are responsible for keeping your credentials confidential.


10. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe we have collected information from a child under 13, contact hello@sessionspt.com and we will delete it.

Clients under 18 require a parent or legal guardian to provide consent and complete enrollment.


11. Changes to This Policy

We may update this policy. The "Last Updated" date at the top reflects the most recent revision. If we make material changes to how we handle personal information, we will post a notice on our website and, where appropriate, notify you by email. Your continued use of our website or services after changes take effect constitutes acceptance.


12. Contact Us

Sessions Personal Training, LLC

Mar Vista studio — 12821 W Washington Blvd, Suite #105, Culver City, CA 90066

Santa Monica studio — 417 Colorado Avenue, Santa Monica, CA 90401

Email: support@sessionspt.com Phone: (310) 807-6718 Website: www.sessionspersonaltraining.com

For privacy requests, opt-out requests, or questions about this policy, email support@sessionspt.com with "Privacy Request" in the subject line.